Concentrix Recruitment 2026: Associate Planning & Scheduling Job in Chandigarh

If you are a graduate looking to start or grow your career in operations, analytics and workforce management, this opportunity from Concentrix is worth your attention. Concentrix is hiring for the role of Associate – Planning & Scheduling in Chandigarh. This role is suitable for freshers and early-career professionals who are comfortable with data, reporting and real-time operational support in a fast-paced environment.

About the Company

Concentrix is a global, technology-enabled business services company that specializes in customer engagement and performance improvement. The company partners with leading brands worldwide to deliver solutions across customer support, analytics, digital transformation and operations.

With operations in multiple countries and a strong presence in India, Concentrix is known for its professional work culture, learning opportunities and focus on building long-term careers. The organization emphasizes ethical hiring practices, transparency and continuous skill development for its employees.

Job Overview

The Associate – Planning & Scheduling role is part of Concentrix’s Workforce Management (WFM) function. In this role, you will support centralized and site-level WFM teams by monitoring real-time operations, managing schedules, analyzing performance metrics and ensuring service-level efficiency.

This is a full-time, office-based role in Chandigarh and requires candidates to be comfortable working in a 24×7 environment. The position offers hands-on exposure to workforce analytics, reporting and operational planning.

Job Details

Details	Information
Company Name	Concentrix
Job Role	Associate – Planning & Scheduling
Qualification	Graduate (Any Stream)
Experience	Freshers / Entry-level
Location	Chandigarh (DLF IT Park, Tower C, Site 2)
Employment Type	Full-Time
Work Mode	Work from Office
Shift	Rotational (24×7)
Salary	Industry Standard

Roles and Responsibilities

As an Associate – Planning & Scheduling, your responsibilities may include:

Coordinating between centralized and site Workforce Management teams
Monitoring real-time queues, schedule adherence and attendance
Handling escalated requests and operational issues from site teams
Performing root cause analysis for SLA deviations and creating action plans
Optimizing breaks on the same day or before scheduled operations
Managing ad-hoc intraday training schedules and updating rosters
Preparing and analyzing daily efficiency and availability reports
Updating schedules for exceptions and special requests
Supporting cross-training activities with scheduling analysts
Attending management meetings when required
Preparing daily, weekly and monthly MIS reports and presentations

This role builds strong exposure to operations management and analytics.

Skills Required

To perform well in this role, candidates should have the following skills:

Good verbal and written communication skills
Strong knowledge of MS Excel and PowerPoint
Basic understanding of WFM metrics such as service level, AHT, shrinkage and attrition
Comfort with computers and data handling
Ability to work under pressure and manage time-sensitive tasks
Willingness to work in a 24×7 environment
Interest in scheduling and forecasting concepts
Self-motivation for continuous learning and improvement

Candidates with prior exposure to scheduling or forecasting have an added advantage.

Eligibility Criteria

To be eligible for Concentrix Recruitment 2026, candidates should meet the following criteria:

Graduation in any discipline
Basic understanding of operations or analytics concepts
Willingness to work from the Chandigarh office
Flexibility to work in rotational shifts
Strong interest in workforce planning and reporting roles

Both freshers and early-career candidates can apply.

Salary and Benefits

The salary for the Associate – Planning & Scheduling role is offered as per Concentrix company standards and industry benchmarks. Exact compensation details are usually discussed during the interview or offer stage.

In addition to salary, employees may receive benefits such as shift allowances, performance-based incentives, health insurance and access to learning and career development programs.

Interview Process

The selection process generally includes:

Online application through the official Concentrix careers portal
Resume shortlisting
Interview rounds focusing on communication skills, Excel knowledge and basic analytics
Final HR discussion and offer

Preparing basic WFM concepts and Excel skills will be helpful.

How to Apply

Candidates must apply through the official Concentrix careers website only. Follow the steps below:

Visit the Concentrix careers portal.
Search for “Associate – Planning & Scheduling”.
- You can also search using Job Requisition ID: R1609613.
Select the location as Chandigarh, if required.
Review the job details carefully.
Click on Apply and submit your updated resume.

You can also apply directly using the official link below.

👉 Apply on Official Concentrix Careers Website

Before You Apply

Before applying, keep these tips in mind:

Brush up on basic Excel formulas and reporting concepts
Learn common workforce management terms and metrics
Prepare examples that show attention to detail and problem-solving
Be ready to work in rotational shifts
Apply early, as roles may close before the deadline

Good preparation can improve your chances of selection.

Also Apply For: Genpact Hiring 2026: Business Analyst

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Conclusion

Concentrix Recruitment 2026 for the Associate – Planning & Scheduling role in Chandigarh is a solid opportunity for graduates who want to build a career in workforce management and operations. With strong learning exposure, global processes and growth potential, this role can be an excellent starting point. Bookmark this page and explore related non-IT and operations jobs on TechyForever.Disclaimer: TechyForever only shares job information for reference. Always apply through the official Concentrix website. We do not conduct recruitment or charge any fees.