Sutherland Recruitment 2026 Associate – Finance and Accounting Job in Hyderabad
If you are a graduate looking to start or grow your career in the banking and financial services domain, this opportunity from Sutherland is worth checking. Sutherland is hiring Associate – Finance and Accounting professionals in Hyderabad for candidates who are interested in dispute management, fraud investigation and finance operations. This role is suitable for freshers as well as early-career professionals who want hands-on exposure to real-world banking workflows in a structured environment.
About the Company
Sutherland is a global digital transformation company with over 30 years of experience in delivering exceptional customer and employee experiences. The company works across industries such as banking, financial services, fintech, healthcare and technology, helping clients improve operations through automation, AI-driven solutions and process excellence.
Sutherland is known for combining human insight, design thinking and advanced technologies like robotic automation, conversational AI and cloud platforms. With a strong focus on accuracy, compliance and customer satisfaction, Sutherland offers a stable and growth-oriented work environment.
Job Overview
The Associate – Finance and Accounting role at Sutherland focuses on handling banking-related dispute cases and fraud investigations. In this role, you will work on card disputes, chargebacks, ACH fraud research and customer inquiries while ensuring compliance with regulatory guidelines.
This is a brick-and-mortar, office-based role in Hyderabad and is ideal for candidates who are detail-oriented and comfortable working in a fast-paced financial operations environment.
Job Details
| Details | Information |
| Company Name | Sutherland |
| Job Role | Associate – Finance and Accounting |
| Qualification | Bachelor’s Degree |
| Experience | 0–2 Years |
| Location | Hyderabad, Telangana |
| Employment Type | Contract (Brick and Mortar) |
| Salary | Industry Standard |
| Job ID | REF37369P |
Roles and Responsibilities
As an Associate – Finance and Accounting, your responsibilities may include:
- Handling customer dispute cases such as card disputes, peer-to-peer disputes and ACH fraud
- Researching, filing and reconciling chargebacks and disputed transactions
- Investigating fraud notifications to minimize financial risk
- Ensuring compliance with Regulation E timelines and banking rules
- Responding to customer queries through professional email communication
- Using Salesforce Service Cloud to manage cases and documentation
- Collaborating with team members to resolve complex or escalated cases
- Applying de-escalation techniques to support customers effectively
- Meeting defined service level agreements and quality standards
- Following internal processes and industry best practices
This role requires accuracy, strong process understanding and consistent performance.
Skills Required
Candidates applying for this role should have the following skills:
- Basic knowledge of banking and financial services operations
- Attention to detail to manage multiple cases and systems
- Analytical skills to investigate disputes and fraud cases
- Good written and verbal communication skills
- Time management ability to handle time-sensitive tasks
- Comfort working in a fast-paced environment
- Flexibility to work in rotational or varying shifts
- Ability to follow structured workflows with minimal supervision
Prior exposure to dispute management or risk operations is an added advantage.
Eligibility Criteria
To be eligible for Sutherland Recruitment 2025, candidates must meet the following criteria:
- Bachelor’s degree in any discipline
- 0 to 2 years of experience in banking, financial services or related operations
- Willingness to work from the Hyderabad office
- Ability to work in flexible shifts as per business requirements
Freshers with strong aptitude and interest in finance operations are encouraged to apply.
Salary and Benefits
Sutherland offers compensation as per industry standards based on skills and experience. While the exact salary is not publicly disclosed, candidates can expect competitive pay along with benefits as per company policy.
Employees also gain exposure to global banking processes, modern digital platforms and structured on-the-job learning, which helps in long-term career growth within financial services.
Interview Process
The selection process generally includes:
- Online application through the official Sutherland careers portal
- Resume shortlisting
- Interview rounds focusing on finance operations, accuracy and communication
- Final HR discussion and offer
Candidates should be prepared to discuss basic banking concepts and dispute-handling scenarios.
How to Apply
Candidates must apply through the official Sutherland careers website only. Follow the steps below:
- Visit the Sutherland careers portal.
- Search for Job ID: REF37369P or the role “Associate – Finance and Accounting”.
- Select the Hyderabad location if required.
- Review the job description carefully.
- Click on Apply and submit your updated resume.
You can also apply directly using the official link below.
👉 Apply on Official Sutherland Careers Website
Before You Apply
Before applying, keep these tips in mind:
- Update your resume with relevant finance or operations experience
- Revise basic banking and dispute management concepts
- Improve written communication skills for email-based roles
- Be prepared to work in a process-driven environment
- Apply early, as positions may close once filled
Proper preparation improves your chances of selection.
Also Look at this Job: Amazon is Hiring Customer Service Associate – Work From Home Job
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Conclusion
Sutherland Recruitment 2025 for the Associate – Finance and Accounting role in Hyderabad is a strong opportunity for graduates and early-career professionals looking to build a career in banking and financial services. With exposure to dispute management, fraud investigation and global processes, this role provides valuable experience and growth potential. Bookmark this page and explore related finance and non-IT job openings on TechyForever.
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